What We’re About: 

At Looloo, we believe that deep technology will play an increasingly important role in defining the future of all industries. We are driven by a strong passion to solve the challenging problems facing the world today by developing innovative solutions that can lay a foundation for a better tomorrow. 

What Your Work Looks Like: 

As system administrator manages and maintains various software systems such as production web servers, platforms, and tools that are critical to the production environment and the productivity of other employees. We expect a system admin to be an expert in working with many kinds of computing environments, diagnosing software issues, and applying solutions to keep our systems running. A good system administrator plays a critical role in keeping software development teams running smoothly.

Responsibilities:

• Manage, configure, and maintain production servers. These include server machines running our various user-facing services. Services include, but are not limited to, Apache, Nginx, MySQL, PostgreSQL, PHP, Python, Redis, RabbitMQ, Docker, VMWare, KVM, Tensorflow, PyTorch, etc.
• We do not expect candidates to be familiar with everything, but a good candidate should be able to use the Internet or AI to find information, learn new technologies, and find solutions to technical problems
• Monitor and troubleshoot any server issues in order to keep the system available at all times
• Maintain, diagnose, and fix issues related to internal computing platforms such as internal servers, software incompatibility, software installations, operating systems. 
• We expect our system admins to be able to write scripts and do programming with the help of AI to automate processes as part of the job. Basic shell scripting and common Linux commands is definitely critical.
• Conduct some basic research about tools, frameworks, and software related to job functions in order to identify and apply solutions to the system issues at hand.
• General IT tasks such as setting up network/wifi, configuring office equipment such as laptops, printers, troubleshooting general IT problems encountered by other employees.

Preferred requirements & competencies:

• Familiarity with Linux and Windows as an administrator
• At least 3 years working experiences in system admin/IT support/Infrastructure or related roles
• Understanding of computer software and hardware systems
• Understanding of computer network
• Strong analytical and troubleshooting skills
• Ability to quickly identify problems and implement solutions with minimal downtime
• Ability to communicate effectively both orally and in writing
• Passionate about technology and eager to learn

What We Value

• Team members who aren’t satisfied with surface-level answers.
• People who have a high sense of ownership in the work that they do and actively find ways to continually improve their quality of work.
• Team players who are always looking for ways to help out others.
• Adaptive, thoughtful, and introspective; willing to learn, teach, lead and follow.
• People who are proactive and take initiative.