Job Summary:

At Looloo, we believe that deep technology will play an increasingly important role in defining the future of all industries. We are driven by a strong passion to solve the challenging problems facing the world today by developing innovative solutions that can lay a foundation for a better tomorrow. Right now, we are looking for an ambitious, proactive, and organized Product Coordinator who can create, manage, and execute product lifecycle plans with excellence. 

You can expect to be working among some of the brightest and most driven minds in a fast-paced working environment. As a Product Coordinator, you will support the Product Manager with a variety of tasks and work closely with cross-functional teams to ensure the operationality of the product. You will work in conjunction with the growth, risk, and product teams to identify user insights and usability risks. Your key mission will be to ensure that the current product operates at a high level of excellence, to troubleshoot problems at the executional level, and support the overall growth of product development.

Responsibilities:

• Support top-down and bottom-up research to assess value and feasibility risks of each feature (e.g., survey, customer interviews, etc.)
• Evaluate product needs, anticipate user requirements, and uncover areas for process improvements. 
• Review product design and copywriting to suggest improvements based on market research, competitors, and industry trends. 
• Work with developers, designers, and business development associates to develop plans for product optimization and growth hacking. 
• Write precise requirements for the features that will be implemented in each sprint
• Oversee the creation of  application manual to ensure the product delivered is clearly explained
• Work closely with software testers to oversee the tests of key use cases and help perform manual testing pre-deployment. 

Preferred requirements & competencies:

• High attention to detail and standard of work quality.
• Experience conducting surveys and customer interviews
• Excellent organizational skills.
• Strong structured thinking, communication skills, and IT fluency.
• Ability to flourish with minimal guidance.
• Proficient in Google Docs, Google Sheets and Google Slides.
• Experience in technology-based products is a plus.
• English proficiency (written and spoken) is a plus. 

What We Value:

• Team members who aren’t satisfied with surface-level answers.
• People who have a high sense of ownership in the work that they do and actively find ways to continually improve their quality of work.
• Team players who are always looking for ways to help out others.
• Adaptive, thoughtful, and introspective; willing to learn, teach, lead and follow.
• People who are proactive and take initiative.